POS Services
Ninja IT delivers a holistic solution for all hospitality POS and IT support needs in Adelaide. We specialise in cafés, restaurants, and retail environments, with a deep understanding of the unique requirements of POS-grade touchscreen systems, Receipt printers and EFTPOS integration.
Our experienced technicians are committed to maintaining reliable systems that minimise downtime and disruption to your business. Through our proactive preventative maintenance program, we address potential issues before they impact your operations—ensuring you can continue serving your customers without interruption.
POS Support
Ninja IT’s goal is simple: to minimise your POS system downtime.
No matter the issue, we have the expertise to resolve it. By supplying high-quality POS-grade equipment and installing it to best-practice standards, we help prevent future problems and improve overall system reliability.
We support a wide range of POS software solutions, including Redcat, OrderMate, Payflo, and ERPFY. From small programming adjustments—such as configuring product categories for kitchen printing—to setting up complete menus and pricing structures, our team has you covered. We design intuitive menus and keypads to ensure your staff can process orders quickly and accurately. We also provide setup and integration for online ordering and delivery platforms, helping you seamlessly expand your sales channels.
In many cases, we can resolve issues remotely by securely accessing your POS systems, restoring functionality as quickly as possible. With extended support hours from **8am to 10pm, 7 days a week**, you can have complete confidence that help is always available when you need it.
POS Software Installation
Ninja IT installs a wide range of POS software solutions, including Redcat, OrderMate, Payflo, ERPFY, and Doshii integrations, with minimal disruption to your operations.
Our expert installers ensure your POS system is set up correctly the first time, creating efficient workflows for your team while maintaining the look and feel of your venue.
We also provide data migration services—whether you are upgrading within the same POS system or transitioning to a new platform. Based on your business needs, we identify and implement the most efficient and appropriate migration approach to ensure a smooth and reliable transition.
Additionally, we configure and support Doshii integrations to seamlessly connect your POS with online ordering, delivery, reservation, and third-party hospitality platforms.
POS Hardware
Ninja IT supplies high-quality POS hardware backed by manufacturer warranties of up to three years, ensuring durability during your busiest periods. With strong partnerships across leading industry brands, we can deliver the right hardware solutions when you need them most.
We also provide hardware loan options under selected maintenance plans, helping to ensure your business continues running smoothly in the event of equipment failure and avoids unnecessary downtime.
EFTPOS
Ninja IT partners with several valued EFTPOS providers to offer our customers reliable and flexible payment solutions, helping you streamline transactions and improve cash flow within your business.
POS Maintenance
Ninja IT offers reliable service guarantees for clients enrolled in our comprehensive maintenance programs, ensuring your systems remain secure, efficient, and fully operational.
We provide three flexible maintenance tiers—Gold, Silver, and Bronze—so you can choose the level of support that best fits your business needs and budget.
For complete peace of mind, many clients choose our Gold Maintenance Plan, which includes loan equipment in the event of hardware failure. This ensures your business is never left without critical devices, even during peak trading periods.
In addition to our ongoing maintenance agreements, we also offer one-time maintenance services for businesses that require immediate or occasional support. However, our maintenance agreements provide ongoing protection, priority service, and greater long-term value.
Contact us today to find the maintenance plan—or service option—that’s right for your business.
Business IT Support
In addition to POS services, Ninja IT offers comprehensive IT support for small to medium businesses.
Our services include server setup, PCs, laptops, cloud solutions, Google Workspace, and Microsoft Hosted Exchange. Whether you need a simple printer fix or a fully designed network infrastructure, our team can modernise your systems and support your business growth with efficient, reliable IT solutions.
Contact Us Today to discuss your point-of-sale requirements or to arrange a consultation with our team.
