Maintenance Plan
POS maintenance plans by Ninjait help keep your business running smoothly. We provide fast support, reliable service, and proactive system maintenance to reduce downtime.
Choose from Bronze, Silver, or Gold plans based on your needs. Each plan offers the right level of support to keep your POS systems operating efficiently.
Contact us today to find the best plan for your business.
| Features | Bronze | Silver | Gold ★ |
|---|---|---|---|
| Support Priority | Standard | Prority | Premiun Priority |
| Response Time | Within 90 mins | Within 60 mins | Within 30 mins |
| Phone Support | 8am - 10 am, 7 days | 8am - 10 am, 7 days | 8am - 10 am, 7 days |
| On-site Support | Mon- Fri, 9am-5am | Mon- Fri, 9am-5am | Mon- Fri, 9am-5am |
| Free After-hours Call-outs | 2/year | 3/year | 4/year |
| Loan Equipment | ✖ | ✔ (Printer loan only) | ✔ (PC, Screen or Printer) |
| Preventative Maintenance Visit | 1/year | 1/year | 1/year |
| Software Upgrade Assistance | ✔ | ✔ | ✔ |
| Hardware & Network Support | ✔ | ✔ | ✔ |
| Discount on Hardware & Services | 5% off | 7.5% off | 10% off |
Ninjait delivers reliable POS maintenance plans designed for businesses that depend on uptime. Our team provides fast response times, proactive system checks, and expert support when you need it most.
With flexible bronze, silver, and gold plans, you can choose the level of service that fits your business. From basic support to premium priority assistance, we help minimise downtime and keep your operations running without disruption.
Our maintenance plans also include remote troubleshooting, scheduled servicing, and ongoing system optimisation. This ensures your POS systems stay efficient, secure, and up to date.
